Backorders (district textbook warehouse)
Login as DW user > Select Catalog > Order Textbooks
important You must have the applicable access level assigned to perform the steps that follow.
As a district textbook warehouse user you can cancel an order after it is approved as well as orders for copies that were backordered.
To cancel backordered textbooks
- If you are not in the Backorders page, then follow the steps in the blue bar with white letters (above).
- Locate the order in the Shipped section, and click the View Order icon.
- Next to Number of copies on backorder, click Edit. The Backorders page open.
- In the # to Cancel field, enter the number of copies to cancel.
- Click Save.
- If you canceled all the backordered copies and the receiving site has received all the copies you shipped, the message Order <number> is now complete appears. The quantity of copies you canceled appears in the Canceled column under Titles.
- Click Close.
To cancel an approved order
- In To cancel backordered textbooks repeat steps 1-3, then proceed with the remaining steps.
- Click the Stop Order button.
- When the Do you want to cancel this entire order? message appears, click Yes.
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